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Basement waterproofing & foundation repair · Troy, MI

Basement Waterproofing of Michigan

Serves Troy, Warren, Sterling Heights, Detroit, Livonia, Royal Oak, and one of the broadest stated city lists in the metro.
7 of 11 fields documented, 4 to confirm
Public record last checked July 8, 2026. It is not an endorsement, and it does not publish reviews or ratings.
Who this record is for A basement waterproofing and foundation repair contractor based in Troy, with one of the broadest stated service areas in the metro, roughly 100 cities from Flint to Dundee. Their stated services run from crack and bowed-wall repairs to interior drainage systems, sump pumps, and crawlspace work, which fits owners of the area's older basements dealing with water after rain. Every fact below is labeled with its source, status, and the date we last checked it.

At a glance

LicenseNot yet matched in the state's LARA license search. Their site states the company is licensed and insured. Ask for the license number and verify it yourself.Needs confirmation
Legal entityBasement Waterproofing & Foundation Repair of Michigan, Inc. (per BBB, which also lists BWM)Verified
In businessBBB lists the business as started in 2010 and incorporated in September 2012. A sibling site claims over 30 years of industry experience.Verify
BBBBBB Accredited Business since December 2014, rated A+Verified
TerritoryAbout 100 southeast Michigan cities from Flint to Dundee, including Troy, Warren, Sterling Heights, Detroit, Livonia, Canton, Novi, Royal Oak, St. Clair Shores, and the Downriver communities, plus Ann Arbor, Grand Rapids, and Battle CreekFound on site

Reputation across platforms

These are third-party ratings as published by each platform, with the date we checked. We did not collect or verify the underlying reviews and we publish no review text, only each platform's own count and average, linked to its source. Ratings change; the date tells you how fresh ours is.
BBB
A+ BBB ratingAccredited since December 2014checked 2026-07source
Google
4.9 out of 5 · 378 reviewschecked 2026-07source

What we verified, and what’s still unclear

Verified in public records Found on their website Needs confirmation
Website
drybasementmi.comFound on siteThe company also operates fixmybasement.com and waterproofmacomb.com, which list the same Troy address and phone numbers.
Phone
(248) 720‑1433Found on siteTheir BBB profile lists (800) 379‑5240 as the primary line.
Email
Not published on their website or BBB profileNeeds confirmation
Address
977 E 14 Mile Rd, Ste 110, Troy, MI 48083VerifiedBBBAlso on the company's own site.
Hours
Not published on their website or BBB profileNeeds confirmation
Service area
About 100 southeast Michigan cities from Flint to Dundee, including Troy, Warren, Sterling Heights, Detroit, Livonia, Canton, Novi, Royal Oak, St. Clair Shores, and the Downriver communities, plus Ann Arbor, Grand Rapids, and Battle CreekFound on site
BBB profile
BBB Accredited Business since December 2014, rated A+VerifiedBBB
Years in business
BBB lists the business as started in 2010 and incorporated in September 2012. A sibling site claims over 30 years of industry experience.VerifyBBB
Legal business name
Basement Waterproofing & Foundation Repair of Michigan, Inc. (per BBB, which also lists BWM)VerifiedBBB
Michigan license #
Not yet matched in the state's LARA license search. Their site states the company is licensed and insured. Ask for the license number and verify it yourself.Needs confirmationCheck LARA
Owner / operator
Joe ZagoVerifiedBBBThe Carpet Guys' own contact page lists the same Troy address.

Verified against the company's own website, its BBB profile, and other public sources, July 2026.

Services offered

Found on their website (checked Jul 8, 2026)
Basement waterproofing Interior drain systems Sump pump install & repair Crawlspace repair & encapsulation Foundation crack repair Bowing basement wall repair Dehumidifiers
Not every basement problem is a waterproofing job. A strong sewage smell at a floor drain is usually a plumbing issue, call a licensed plumber. A bowing, cracked, or visibly shifting foundation wall is a structural issue, get a structural engineer before any water fix. A waterproofing contractor treats water intrusion, not the pipe or the wall itself.

Basement risk where they work

Their stated service area, colored by the Basement Risk Index · 0–100
Basement Waterproofing of Michigan stated service area, colored by the Basement Risk IndexMetro Detroit map. The land in communities Basement Waterproofing of Michigan states it serves is shaded from lower (green) to very high (dark red) basement risk on the 0 to 100 Basement Risk Index. Water and communities outside the stated service area are left as neutral ground.Detroit 93Eastpointe 81Dearborn 76St. Clair Shores 68Pontiac 56Taylor 50Livonia 48Warren 41Southfield 37Sterling Heights 18Canton 6Novi 5Troy officeBasement Waterproofing of Michigan: stated service areaBasement Risk Index · basementriskcheck.comBASEMENT RISK INDEX020356080100LOWERMODERATEELEVATEDHIGHVERY HIGHTheir office. Paper ground is outside the stated service area.
Shading shows where basement-flood risk concentrates within the service area this company states on its own website (checked Jul 8, 2026). It reflects our risk index for those communities, not this company's job volume. About a third of their roughly 100 stated cities, including Ann Arbor, Grand Rapids, and Battle Creek, sit outside the three-county index. Built from the same data as the metro risk map.
Highest-risk communities they serve
Pleasant Ridge100
Grosse Pointe94
Detroit93
Huntington Woods88
Ferndale85
Berkley83
Their stated list spans nearly the whole index, from metro Detroit's oldest, highest-risk housing, Pleasant Ridge (100), Grosse Pointe (96), and Detroit (92), to newer, lower-risk suburbs like Canton (3) and their home base of Troy (18). Detroit's score blends real City of Detroit 311 flood records. The suburbs are modeled from housing age and labeled as such.

Questions to ask this contractor

Based on the open items in this record and the risk profile of the area they serve
  1. "What is your Michigan residential builder license number?"We have not yet matched this company in the state's LARA record, and their site states they are licensed and insured. Ask for the number and confirm it yourself at LARA's license search.
  2. "What legal business name will be on my contract?"The company operates several websites and names (Basement Waterproofing of Michigan, BWM, and per BBB an Inc. legal name). The name on the contract is the one your warranty lives with.
  3. "Is the warranty transferable if I sell, and what exactly does it cover?"Their site references a nationally backed warranty on certified work. In older, high-risk communities like Grosse Pointe and Pleasant Ridge, exact written terms are a real selling point for the house.
  4. "Do you recommend a backwater valve for my block, and is it in the quote?"Much of their stated service area sits in combined-sewer territory, where city-main backups, not just seepage, are the flood path. See our combined-sewer overlay.
  5. "Can I get the diagnosis and itemized scope in writing before signing?"Our guide to choosing a contractor covers how to compare quotes and the red flags to watch.

Contractors serving the same area

Other public records with an overlapping service area, for comparison. Not a ranking or a recommendation.
Michigan BasementsView the public record → Calculus Foundation Repair & WaterproofingView the public record → Perma Dry MichiganView the public record →

Source log

Every public source cited in this record, in one place
About this record This is a public record compiled from public sources. Basement Waterproofing of Michigan can confirm or correct any field at any time. We do not publish third-party reviews or ratings, and nothing here is a judgment about the quality of any contractor's work. Compiled from the company's own website, its BBB profile, and other public sources. The logo shown is the company's own mark, displayed from their own server for identification, and removed or replaced on request.

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